Terms of Service | Ghostwood Creatures

Rules and guidlines for both parties to follow, it gives an outline as to how I work with my commissioners and helpful information for what you should expect.

Getting Started

What you need

First things first, this is probably one of the most important steps in commissioning a fursuit or any other work of art. Make sure you have a fully detailed Reference Sheet! I need that little sheet of information to make your character - or creature - to come to life! It must have multiple angles of the character and has to cover every single detail, from claw and maw color to that little black dot on the back of his/her thigh. Everything.

What I need

In an e-mail, I will need what type of commission you'd like: partial, paws, etc. It would be ever so helpful if measurements were included as well. I can then give you a more accurate quote since I order fur by the yard.

To put it short, all I need is:

type of commission
measurements
reference sheet

Quotes

Contacting me

Getting and staying in contact with me is extremely important. I have made an easy way to contact me through facebook, e-mail, this website, and now tumblr. I ask that we swap this information to keep in contact in-case anything happens, updates on a product. I will respond in a fast and timely manner to

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I’m an answer. Click here to edit my style or click Edit FAQ to customize me. I’m a great place to answer the questions your visitors ask most. My text is rich, so you can change my color, font and add links inside the FAQ editor.

Payment

What I accept

Paypal is the ultimte prefered method of payment; it is fast, easy and receiving payment is guaranteed. I do also take MoneyGrams and cash. However, I am not responsible or held accountable if your money goes missing, is lost in postage, or the other number of scenarios that may happen to it.

Payment plans

I understand that suits are expensive and can be hard to pay for all at once. That is why I am now offering payment plans on a case-by-case basis. The terms for the payment plan are as follows:

25% Down Payment
15% of balance due every month thereafter

If a payment is going to be late or is late, please contact me so I can understand the nature of the delay. If I am not contacted within 30 days of the payment due date I will attempt to contact you. After 7 days if no attempt is made to reply all progress and materials will be considered forfeit and will be sold off or reused in future projects. No refunds will be offered to people who fail to meet the payment terms stated above. By requesting a commission and sending the initial down payment you are accepting to these terms of service.

Warrenty

Adjustments

If, for some reason, your commisioned product does not fit properly you must contact me immidiately within two weeks of receiving your package. Within those two weeks I will adjust your peice for no charge other than buyer pays shipping fees. After those two weeks, you will be charged a $50 service fee, along with shipping costs. I want to be sure everything fits properly.

Now there is no determined time that the adjustments will be finished due to the net commissioner that was in line behind you. I will be sure to adjust and mail your package back to you as soon as I can. Withen two months time depending on the ammount of adjustments that were needed.

Damage

Damage including but not limited to tears, rips, broken seams, melted or burned fur, broken parts, missing peices, and non-fur melted parts.

If any damage that is due to my own mistake I will fix for free under the condition buyer pays shipping fees.

If by chance damage is done by the buyer's fault, depending on severity and deliberate practice, one may be charged up to $200 for damage adjustments, in addition to shipping charges.

Pictures are required for all damage reports, as well as full explanation as to how such damage was aquired. Based on the facts at hand, I will determine if the commissioner will pay any fees.

Cleaning and Care

I have provided a cleaning sheet

Allergy Information

Material Allergens

I know that there are many people with a latex allergy. So while I keep this in mind, I only use silicon based products when casting tongues and pawpads.

I use FAUX fur only. Faux fur is commonly made from polyester fibers. I never use real fur in any of my works of art.

If you have any allergies that I have listed, please inform me immediately! I do my absolute best to keep my workspace clean, but again, there is no guarantee that there will not be any allergens around!

Environment Allergens

I live with three cats and one dog. I try my best to keep all animals away from my materials and fabric. Though I cannot guarantee that my fabrics will not contain pet dander or fur. Please keep this in mind, as I do not wish to cause any ammount of harm to a potential commissioner.

My current home is undergoing renovations, so sometimes dust will get into the air. If you are allergic to dust particles, please also keep this in mind!!

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GhostWood Creatures

Bringing your creatures to life.